CHEC has announced the launch of its brand-new booking app, which will help patients to be seen as efficiently as possible. The app is the first of its kind to be launched by a community health service.
The app is able to determine the urgency of an appointment and will make it easier for patients to book a time that suits them. By giving patients a range of options, patients can book the most convenient times, minimising cancellations and missed appointments. This will shorten what can often be a testing process for patients.
Jon Dore, COO at CHEC, commented, “The online appointment booking system enables us to reach more patients and ensure they are treated quickly and efficiently. With the NHS facing extreme backlogs as a result of the pandemic, this app allows us to make a strong contribution to helping reduce patient wait times.”
He added, “It is good to see that patients are already making use of the app, which will accelerate our ability to offer appointments by making it as quick and easy as possible, and minimising cancellations with patients able to book at their convenience.”
The CHEC app is already being used by almost 50% of CHEC’s patients and will enable CHEC to reach more patients and make healthcare more accessible in an increasingly digitised world. It is important that patients are able to access their appointments, and the increased flexibility of the app alongside CHEC’s free Home to Hospital transport service will reduce the stress of making appointments.
All patients will be contacted via text with a secure link to book using the CHEC app.