Community Health and Eyecare is a company registered in England and Wales with company number 07296068, whose registered office is 1-6 Star Building, Caxton Road, Fulwood, Preston, United Kingdom, PR2 9BS.
Community Health and Eyecare Ltd, trading as CHEC is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. At CHEC we pride ourselves in the care and service we provide to all. This includes handling personal data in a responsible manner and maintaining your privacy. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights. This notice makes you aware of how and why your personal data will be used and how long it will usually be retained for. It provides you with certain information that must be provided under the UK General Data Protection Regulations and Data Protection Act 2018.
Under the UK’s General Data Protection Regulation (GDPR) personal data is defined “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”
CHEC may use different methods to collect data from and about you including through:
CHEC will collect and use your personal data for the purposes of:
In order for us to provide you with the best service, where we need to collect personal data for in any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
CHEC will process (collect, store and use) the information you provide in a manner compatible with the UK’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. CHEC is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
We may pass your personal data on to third-party service providers contracted to CHEC while providing you with an effective service. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only until they no longer require your data to fulfil this service, they will dispose of the details in line with CHEC’s procedures. If we wish to pass your sensitive personal data on to a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
CHEC at your request, can confirm what information we hold about you and how it is processed. If CHEC does hold personal data about you, you can request the following information:
In order to access this information, we will require you to complete a DSAR form, which is available upon request. We would also require two forms of ID, one photographic and one proof of address for where you wish the records to be sent, should they not be sent electronically.
If you become aware that the personal data CHEC holds is inaccurate or if any of your personal data changes, where possible, we ask that you inform CHEC of such changes. This will allow us to ensure continued care and service. We will not be deemed responsible where data held is incorrect and this results in missed communications or any other inconvenience or loss.
We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact our DPO at [email protected]. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues