Community Health and Eyecare Ltd (CHEC) is a company registered in England and Wales with company number 07296068, whose registered office is 1-6 Star Building, Caxton Road, Fulwood, Preston, United Kingdom, PR2 9BS
CHEC may use different methods to collect data from and about you including through:
Direct interactions. You may give us your personal information voluntarily by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources including but not limited to such sources legal to do so and/or NHS, other healthcare providers, institutions, or people you have authorised to provide information on your behalf (for example, parents, guardians, those with power of attorneys), third party service providers, and others.
CHEC will collect and use your personal data for the purposes of:
In order for CHEC to provide you with the best service, where we need to collect, use, share or store personal data in any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
CHEC take reasonable steps to make sure your personal information is adequately protected in line with the requirements of the UK data-protection law. However, we have no control over the contents of other websites or resources which are linked to our website. We accept no responsibility for them or the privacy practices they use, or for any loss or damage that may arise from you using those websites or resources.
CHEC will collect, use, share and store the information you provide in a manner compatible with the UK’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is legally necessary. CHEC is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
We may pass your personal data on to third-party service providers contracted to CHEC including but not limited to optometrists, medical practitioners, health care providers or the NHS while providing you with an effective service. We may reveal personal information to health authorities, including NHS or national equivalent bodies. We may pass your personal information to others to keep to any legal obligation (including court orders), to enforce or apply our terms and conditions of use of website or other agreements we have with you, or to protect our rights, property and safety or those of our customers, employees or others. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only until they no longer require your data to fulfil this service. They will dispose of the details in line with CHEC’s procedures. If we wish to pass your sensitive personal data on to a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
We do not share data with any companies or organisations outside of the UK or EEA, unless in exceptional circumstances such as if the patient we treat is from overseas and wishes to forward a copy of their records to their healthcare practitioners overseas, we will require written signed consent before we share this data. In circumstances when the data is requested to be forwarded electronically, we will do so utilising a secure email system. If encryption is required, we will do so however we take no responsibility if the contact details provided by the patient, or the healthcare provider is incorrect and results in the data being sent to a different party
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
Data Subject Access Requests
You have certain rights under the UK data protection legislation to request access to the personal information we hold for you. CHEC will require your request in writing. We may charge a fee if we are allowed to do so by law. In order to access this information, we will require you to complete a DSAR form, which is available upon request. We would also require two forms of ID, one photographic and one proof of address for where you wish the records to be sent and if you want them sent electronically.
Other than requests for access to your records, requests could also include a request to/for:
If you become aware that the personal data CHEC holds is inaccurate or if any of your personal data changes, where possible, we ask that you inform CHEC of such changes at the earliest possible convenience. This will allow us to ensure continued care and service. We will not be deemed responsible where data held is incorrect and this results in missed communications or any other inconvenience or loss.
We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact our DPO at [email protected]. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues
Last updated 10/05/2023
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