'You are our focus'
CHEC are one of the leading NHS providers of Community Ophthalmology. We believe in engaging with all of our partners to deliver excellence at the point of contact. With 1000’s of optometrists working and referring to CHEC, we are at the forefront of eyecare. We work hard to forge our relationships with the local hospitals, commissioners, GPs and optometrists to provide a patient-focused service, with many ‘one-stop’ services convenient to patients, closer to home.
Appointments per year
Speed of service
CARING – for the health of the people in our local communities, treating the patient as we would want our dearest relative. Caring for our patients/families, colleagues, and communities.
PASSIONATE – about what we do, providing high, quality and safe care for our patients and families. Sharing our strengths, recognising team engagement, and being willing with our time, knowledge and skills.
TOGETHERNESS – recognising the diversity, individuality of our patients, treating patients and ourselves with respect and dignity. One inclusive team, all different, united behind a shared vision of an inclusive culture and delivering ‘strong-patient centred services.
LISTENING – to our patients and team members, showing compassion, empathy, honesty, and integrity. Taking ownership, responsibility and committing to the promises we make to patients and each other.
FOCUS – on what we do, how we do it and what makes a difference to us all. Being accountable, believing in ourselves, and having the resilience to meet daily challenges, improve now and in the future.
Booking and referral management centre
Our dedicated administration team are focused on making sure they are there to help you source an appropriate appointment at an appropriate location that suits your needs. They will help with any questions you may have and come with considerable knowledge and experience.
Ensuring patients are consulted, treated and monitored promptly is a team effort. We are all there to help resolve concerns, reassure nervous patients and act effortlessly in the patient’s interests. We don’t get it right all the time, but we are eager to learn and rectify errors.
CHEC has developed state of the art surgical centres dedicated to delivering high quality, safe and effective eye care. Our main workload in these centres is cataract surgery, wAMD and laser treatments. Our results are up there with some of the best in the UK
What our patients say
Overall positive experience
Satisfied with treatment received
Community Eyecare want to make your experience as easy, friendly and accessible as possible. It is not uncommon for patients to have questions about the day you come in for consultation or for surgery. We hope that the questions and answers below go some way towards helping you find the answers to some of the questions before and after the visit to one of Community Eyecare Centres.
Will I have my eyes dilated on the day of consultation?
How long will my appointment be?
How do I get a follow up appointment?
When can I return to routine daily activities?
Can you drive after having eye drops?
What do I do if I have run out of eyedrops?
How do I put eyedrops in my eyes?
Questions regarding Minor Eyelid Operations