At CHEC, we are guided by a set of principles that define who we are and what we stand for. We call it “The CHEC Way” – a compass that directs our actions, influences our interactions, and ensures that every member of our team operates with the utmost care, respect, and integrity in delivering services to our patients. Our Core Components: ExcellenceWe are a team of high-performance individuals, dedicated and passionate about delivering top-tier care. Our commitment to quality is unwavering.InnovationWe are relentless in our pursuit of innovative solutions. We constantly seek new and better ways to enhance our services and improve patient outcomes.IntegrityOur reputation is paramount. We prioritise long-term integrity over short-term rewards. Every action we take is guided by the highest standards of ethical conduct.AgilityWe understand, adapt, and respond to changes in the healthcare landscape. Our agility ensures that we consistently deliver high-quality services in an ever-evolving environment in the best interests of patients. Our Values: CaringMaking life betterWe provide high-quality care, treating each patient as we would our own relatives. Our commitment to making lives better is at the heart of everything we do.PassionateA willingness to give our bestWe share our strengths, offering our time, knowledge, and skills to ensure the best possible care. Our passion drives us to continually improve and exceed expectations.TogethernessCelebrating what brings us together every dayWe recognise and celebrate diversities and individualities, treating each other with respect and dignity. Together, we form one inclusive, united team.ListeningBeing the best we can beWe actively listen to patients and staff, showing compassion and empathy. We take ownership and responsibility, constantly striving to be the best versions of ourselves.FocusAlways striving for a better tomorrowWe are accountable, believing in ourselves, and resilient in the face of daily challenges. Our focus is on a better tomorrow for our team, our patients, and the communities we serve. At CHEC, we embody these values every day, ensuring that our commitment to excellence, innovation, integrity, and agility is reflected in the care and services we provide. Patient Testimonials Thrilled I am thrilled with my 1st eye surgery and even happier to hear from head office the day after my post-cataract check offering me an appointment for my second eye surgery, especially after being told it may be 6-8 weeks. Everyone is friendly, and I can’t… Anonymous Very pleased I am very pleased with the service at CHEC, it is absolutely first-class. From the receptionists, the way I was treated and having the operation done was good. Since having the operation my vision has been very good. Anonymous Thank you Thank you to everyone for making Brian’s cataract operation go so smoothly, together with your kindness and support, we are sure Brian will be well on track soon to be able to see where his golf ball lands again. I will then be a golfing widow… Anonymous Highly satisfied I had a cataract removed July of last year, very successful and the staff were excellent. I recently returned this July for a follow-up appointment, again the staff were excellent, but have to commend the young receptionist for her friendliness and manner, in which she welcomed… Diane Mellows Fantastic experience The whole process has been very fast and exceeded my expectations. The staff are all very friendly and professional. I am very pleased with CHEC Northampton. Anonymous Great practice I’m amazed by the quick, efficient service and ecstatic about the results. I now see car number plates, road signs, and TV text bright and clearly, with everything appearing detailed. This is the best birthday present ever. Thank you so much, please don’t change a thing. Marian Curran